Wendy Harbutt FInstLM

WendyHarbuttProgramme Designer : Lead Facilitator : Coach

I encourage those I work with to firstly fully understand themselves; their values, their motivations, their beliefs.  From that knowing I invite experimentation with behaviour and new approaches to unlock development.  I see value in giving precision feedback and guiding others to grow, in confidence and in ability, with enthusiasm and belief.

On an international scale I have designed and led the delivery of major programmes for leadership development, cultural change, retail transformation and customer-focus.  At a more intimate level, I also work as an executive coach for clients in sectors ranging from telecoms (BT, Vodafone), to energy (EDF), finance (HSBC, Elavon, Deutsche Bank), FMCG (Molson Coors) and automotive (BMW, Jardine Motors Group).

I am a Fellow of the Institute of Leadership and Management, and I originally qualified in Business Management and Marketing Management.  I holds post graduate certification in Executive Coaching with the University of the West of England and the ILM at Level 7.  I am also qualified to administer SDI Relationship Awareness tools and I work with a wide range of theoretical models and frameworks.

Programme devising, design and writing; creating tightly tailored learning and development interventions for leadership and management, from intimate to international programme rollouts for 10,000+

Leadership development; leading self, leading others, working with high potential talent and senior teams

Communication skills; challenging conversations, performance conversations, feedback, public speaking, presenting.

Personal impact; perception, brand, confidence, influence, verbal and non-verbal communication.

Strategic and creative thinking; innovation, imagineering.

Customer focus; attitude and behaviour.

Coaching; awareness, deeper understanding, personal development.


“Using Wendy’s creative input, her striking instinct for the most important element of a situation and crystal clear thinking we made some superb, timely interventions in our business. In the shortest possible time Wendy brought HUGE value to our Management Development programme. Her wit is dangerously sharp and her words resonate with delegates long after the moment has passed.”                                          Ian Beer, 3M